This page will describe management of our web site as regards processing the personal data of users that visit us.
This information is provided to any entity having to do with the web-based services that are made available by the Euronovate via electronic networks as from the following address:
which corresponds to the home page of our official web site.
Visiting this site may result into the processing of data concerning identified or identifiable persons.
The data controller is Euronovate, Via Pian Scairolo, 11, 6915 Pambio Noranco (CH).
Place Where Data Is Processed
The processing operations related to the web-based services that are made available via this website are carried out both by Euronovate, exclusively by technical staff in charge of said processing, that by ARUBA S.p.A, 52011 Bibbiena – AR – Località Palazzetto n. 4, tasked with server maintenance and storage of data.
No data resulting from web-based services is either communicated or disseminated.
Any personal data that is provided by users requesting to be sent information materials or purchased products is only used to provide the service and/or discharge the tasks requested and is disclosed to third parties only if this is necessary for the said purposes.
When do we collect your personal information?
We collect your personal data whenever we are in contact with you. There are many kinds of situations in which we are in contact with you. For example, we collect your personal data under the following circumstances:
- When you purchase our goods or services via our websites;
- When you claim a service from our Customer Services;
- When you register a product or service purchased from us;
- When you order;
- When you use, or communicate with us or third parties via our websites, apps for mobile devices or offers on internet platforms, multimedia portals and/or social networks;
- When you communicate with us by telephone, fax, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging.
Categories of Processed Data
The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.
Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.
Data Provided Voluntarily by Users
The following data:
- Telephone number
which is done on the basis of a freely chosen, explicit, and voluntary option are necessary in order to reply to any client request (e.g. by purchasing any product or by asking information etc..). Failure to provide such data may entail the failure to be provided with the items requested.
Cookies: Ref. cookies policy
Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected or in case to erasure request by user.
Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorization.
Data Subjects’ Rights
Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified.
Furthermore, the user has the right to request erasure, anonymization or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data.
All requests should be emailed to firstname.lastname@example.org or sent to the Euronovate Swiss office (Via Pian Scairolo, 11 – 6915 Pambio Noranco (CH).